Privacy Policy
Effective date: June 27, 2026
AI & Computer Services ("AICS," "we," "us," or "our") operates the website at aicsnetworks.com and provides AI receptionist, AI chat, networking, and custom website services (the "Services"). This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have — including how our SMS text-messaging programs work and how you opt in and out.
By using our website, our AI chat assistant, our AI receptionist, or our SMS programs, you agree to this Privacy Policy.
Information We Collect
Information you provide. Your name, business name, email address, phone number, postal address, and the contents of messages you send us — through our contact and quote forms, our AI chat assistant, phone calls handled by our AI receptionist, email, and SMS.
Information collected automatically. Device and usage data such as IP address, browser type, pages viewed, referring pages, and similar diagnostic data, collected through cookies and similar technologies.
Conversation and call data. When you interact with our AI chat assistant or AI receptionist, we process the content and metadata of those conversations (for example, your questions, the assistant's responses, timestamps, and the phone number or session involved) in order to provide and improve the Service.
How We Use Information
- To provide, operate, and maintain the Services and respond to your requests.
- To schedule appointments, qualify leads, and route or escalate inquiries.
- To send transactional and, where you have opted in, informational or promotional SMS messages (see "SMS Text Messaging" below).
- To improve, secure, and troubleshoot the Services.
- To comply with legal obligations and enforce our agreements.
SMS Text Messaging
AICS — and businesses that use our Services to communicate with their own customers — may send SMS/text messages such as appointment confirmations and reminders, lead and quote follow-ups, customer-service replies, and account or service notifications.
Campaign registration. Our SMS messaging is sent as Application-to-Person (A2P) traffic through messaging campaigns that are registered with mobile carriers (for example, via The Campaign Registry / A2P 10DLC) and delivered through our messaging provider. Campaign registration identifies the sender and the purpose of each messaging program to the carriers.
How recipients opt in. You consent to receive text messages from us when you take an affirmative action such as: providing your mobile number and agreeing to be contacted on a web form (including a consent checkbox), submitting a contact, quote, or appointment request, texting a keyword (such as START or JOIN) to our number, providing consent during a phone call or chat session, or otherwise expressly opting in. Consent to receive marketing or informational texts is not a condition of purchasing any goods or services.
How recipients opt out. You can cancel at any time by replying STOP to any message from the relevant program. We will send a single confirmation message and then stop sending messages from that program. You may also use the keywords UNSUBSCRIBE, CANCEL, END, or QUIT. To rejoin, opt in again using any method above.
Help. Reply HELP to any message for assistance, or contact us at support@aicsnetworks.com.
Frequency, rates, and delivery. Message frequency varies by program and how you interact with us. Message and data rates may apply. Mobile carriers are not liable for delayed or undelivered messages.
Mobile data is not sold or shared for marketing. No mobile information (including your phone number) and no SMS opt-in or consent will be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. We share mobile information only with service providers that help us operate the messaging programs (such as our messaging/telephony provider), and only as needed to deliver the Service.
Cookies and Similar Technologies
We use cookies and similar technologies to operate the site, remember preferences, and understand usage. You can control cookies through your browser settings; disabling some cookies may affect site functionality.
How We Share Information
We do not sell your personal information. We may share it with:
- Service providers that operate the Services on our behalf — for example, hosting and infrastructure providers, our telephony and SMS provider, and analytics tools — under obligations to protect the information.
- Legal and safety recipients when required by law, regulation, legal process, or to protect rights, property, or safety.
- Business transfers in connection with a merger, acquisition, financing, or sale of assets, subject to this Policy.
Data Retention
We retain personal information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements, after which we delete or de-identify it.
Security
We use reasonable administrative, technical, and organizational measures to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Choices and Rights
- SMS: opt out at any time as described in "SMS Text Messaging" above.
- Email: use the unsubscribe link or contact us.
- Access, correction, and deletion: subject to applicable law, you may request access to, correction of, or deletion of your personal information by contacting us at support@aicsnetworks.com.
Depending on where you live (for example, California residents under the CCPA/ CPRA), you may have additional rights regarding your personal information. We will honor rights granted by applicable law.
Children's Privacy
The Services are intended for businesses and adults. We do not knowingly collect personal information from children under 13 (or the age defined by your local law). If you believe a child has provided us information, contact us and we will delete it.
Third-Party Links
Our site and assistants may reference or link to third-party services. Their privacy practices are governed by their own policies, and we are not responsible for them.
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Effective date" above and, where appropriate, providing additional notice.
Contact Us
Questions about this Privacy Policy or your information:
AI & Computer Services Email: support@aicsnetworks.com Web: https://aicsnetworks.com/contact